Refund policy

1. Non-Refundable Goods
• All goods sold are non-refundable and non-exchangeable, except in cases of manufacturing defects proven with photo or video evidence.
2. Courier-Related Damages
• We are not responsible for items damaged during shipping. Customers are advised to contact the courier service directly to initiate a claim.
3. Manufacturing Defects
• If the product is found to have a genuine manufacturing defect, customers may request a refund.
• Proof of purchase (order ID & receipt) must be provided.
• Goods must be returned in original, unused condition with packaging intact.
• Refunds will be processed via bank transfer to the original account used for payment.
4. Exclusions
• No refunds or replacements will be issued for products that show signs of use, misuse, or damage not related to manufacturing.
• Refund requests must be made within 7 days of receiving the order.